Patient Details Section

  1. Overview
  2. Patient Details Section

Master & Secondary Accounts/Family Pooling

iconpractice offers the facility to link patients together and share credit payments between them. To do this you set a "Master" account/patient and then link "Secondary" accounts/ ...

Entering New Patients

Generally users enter a new patient from an appointment booked in the diary. However, on the search screen is a button to click if you wish to enter a new patient. Usually we reco ...

Patient Details screen

On the details screen you will see the fields containing the patient’s details. To alter these simply click in the field and edit it accordingly, or select from the drop down ...

Patient Communication screen (Archiving, Merging, SMS & Email History, Form Links, Print Records & more)

This section covers a variety of functions including viewing past communications, setting communication preferences, archiving patients, printing clinical notes and merging duplica ...

Search for a Patient

You have 2 options by which to search. At the top is a quick search box. To use this begin typing either the patient’s first or last name. This will bring up a list of matche ...

Patient Letters screen

Use this section to create a letter or certificate to print as a pdf and save to the patient's record. To create a new letter click New. To view a letter that you have already crea ...

Refunding an invoice/Transaction

If you have processed an Invoice with a payment that you subsequently wish to refund, this article details how. If the Invoice has no payment, you may wish to simply Delete or Arc ...

Patient Account screen

The account screen lists the patient’s invoices and transactions in reverse in date order. The default view is View By Invoice. Select View By Transaction to view a list of t ...

Sending Emails

In addition to sending emails from the appointment options in the diary you can also email from the "Send" section of the patient details. If the patient doesn't have an email a ...

File uploads

iconpractice enables you to store either jpeg, gif, png, pdf, mov, avi or mp4 format up to a size of 2MB as part of a patient's records. This feature can be used to link images, vi ...

Send SMS messages

You can either send SMS messages to patients using the appointment options in the diary as outlined here, or using the Send section in the Patient Details area. This section allows ...

Refunding a Credit Payment

To refund a credit payment click on the Payment line item in the list of Invoices on the patient's Accounts screen, then click the Refund button. If you wish to refund using Tyr ...

Individual Patient Records

When you reach an individual patient record you will see a series of fields holding the patient’s details. Across the top or down the side depending on the screen is a naviga ...

Refunding HealthPoint Transactions

If you have processed an Invoice with a HealthPoint payment that you subsequently wish to refund, this article details how. Firstly, HealthPoint transactions can only be refunded ...