In this section you define the SMS texts that will be sent for birthday messages, and SMS and Emails for appointment reminders to existing and new patients. Simply type the desired text into the field.
To include a patient's first name use the placeholder %%name%%. To include the appointment time for appointment reminders use %%appt%%, and for date use %%appt_date%%. To include the practitioner's name use %%prac%%.
Advanced: To include a time prior to the actual appointment time, use the placeholder %%/appt_minus(x)/%% and replace the 'x' with the number of minutes that should be subtracted from the time. E.g. if you want a patient to arrive 15 minutes prior to their actual appointment then use %%/appt_minus(15)/%%.
Remember that an SMS is usually limited to 160 characters, and a message longer than this will be sent as two or more messages. Click “Update” to save changes after altering each field.
For a complete guide on setting up SMS messaging, click here.