Dealing with Vouchers

  1. Overview
  2. Using the Diary
  3. Dealing with Vouchers

If you sell gift vouchers for people to use at a later date, you may want to know how to enter them in iconpractice.  We'd suggest one of two ways:

  1. If you know which patient who will use the voucher, process a Payment on their account to the value of the voucher. The credit when then be available on the account when they attend.
  2. If the patient is unknown, create a "Gift Vouchers" patient in the system and add the credit to their account. When the patient attends you can delete the credit from the "Gift Voucher" patient, and add it to the actual patient.  Things to watch:
    1. When entering on the actual patient make sure you use the original payment date so your figures are correct.
    2. Be sure to use the same tax code.

Note: When entering these payments the tax rate should match the tax rate of the service to which the voucher will be applied to ensure your tax figures are correct.